UCC grants MTN Uganda 12-year licence extension

Vanhelleputte and Sewankambo, the UCC Executive Director pose for a photo as they hold a copy of the renewed agreement

KAMPALA – MTN Uganda has been granted a 12-year operation licence extension by the Uganda Communications Commission (UCC).

The telecom company was first granted a second national operator licence for the provision of telecommunications services on October 20, 1998 for a period of 20 years.

In a statement, UCC says that having conducted a performance assessment of MTN Uganda operations over the last 20 years, the Commission came to a conclusion that the telecom company has substantially complied with its financial and legal obligations, as well as most of the technical obligations.

In that regard, the Government of Uganda, through UCC and MTN Uganda have been engaged in discussions over a licence extension which culminated in this breakthrough.

Under section 5, 22 and 39 of the Uganda Communications Act 2013, the Commission is mandated to monitor, licence, inspect, supervise, control and regulate communications services.

Africa Tembelea understands that the Commission is also empowered, under section 38 and 43 of the Uganda Communications Act 2013, to grant an extension to the Second National Operator licence upon terms and conditions that reflect the prevailing circumstances of the communications sector in Uganda.

Speaking during the signing ceremony, UCC’s Ag. Executive Director Irene Kaggwa Sewankambo congratulated MTN and the Government on this milestone and expressed readiness to continue working with the telecom operator, to modernise the communications sector and to provide quality and affordable services to the people of Uganda.

Vanhelleputte and Sewankambo, the UCC Executive Director sign the MTN Uganda renewal licence agreement

On his part, the MTN Uganda CEO, Wim Vanhellpute expressed gratitude to President Yoweri Museveni, the Government and the Commission for the engaging discussions that led to the licence extension.

“We are happy and remain committed to our vision of delivering a bold digital life to all our customers through diligent innovations and shall continue to provide high quality voice, data and mobile money services connecting Ugandans across all the 135 districts of Uganda,” said Wim.

– Account of other License Terms –

UCC’s Ag. Executive Director Irene Kaggwa Sewankambo with a copy of the renewed licence

The licensee shall ensure that its network extends to, and services are available in at least 90% of the geographical boundary of Uganda within five (5) years from the effective date of the license.

The licensee shall not deny access for licensed services to any subscriber except for non-payment of fees or any other just cause.

The Licensee shall ensure that its services meet the Licensor’s Quality of Service standards and other standards as the Licensor shall determine from time to time.

The Licensee shall comply with all the Laws, Regulations, Guidelines and Standards Issued by the Government of Uganda on health, safety and environment protection.

The Licensee shall provide services adaptable to persons with disabilities across its network.

The Licensee shall ensure that its equipment, facilities, or systems do not damage, interfere or in any way harm the installations, facilities or operations of other Licensees.

The Licensee shall ensure and maintain the confidentiality of all communications that it may obtain in the course of providing a service to a customer or interconnecting to a public network or in the execution of its business.

The Licensee shall interconnect its system(s) with national, public or private telecommunication systems or other licensed operators to deliver locally originated traffic through interconnection agreements, which shall be approved by the Licensor.

The Licensee shall provide national roaming services to requesting telecommunications service providers on terms and services as shall be agreed upon by the parties.

The Licensee shall share its infrastructure with other requesting licensees in designated areas as provided by the Act, Regulations, Government policies, guidelines and directives.

The Licensee shall comply with the sector policy, regulations and guidelines requiring the listing of a portion of its shares on the Uganda Securities Exchange.

The Licensee shall comply with the Act, the Regulations made under the Act, standards, directives, guidelines issued by the Licensor in the public interest, including but not limited to, national development, consumer protection, environment protection, disaster relief services, and security of persons and infrastructure.

Under the terms of the license, the Licensee is authorised, non-exclusively, to establish, install, operate, maintain lease, and sale telecommunications systems and to provide telecommunication services and make available network infrastructure systems to other licensed operators and authorised persons in Uganda.


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