COVID-19: Absa Bank Closes Kampala and Entebbe Branches

Mumba Kalifungwa, managing director Absa Uganda (Courtesy Photo/File)
By :
AT Reporter

KAMPALA – Absa Bank Uganda on Tuesday closed its branches in Kampala and Entebbe following President Yoweri Museveni’s 14-day lockdown that has affected movement of private cars across the country.

In a notice to customers, which Africa Tembelea has seen, the bank said that its decision was prompted by government’s enhanced measures to contain the transmission of Coronavirus (COVID-19).

“Further to the measures instituted by the Government to contain the transmission of Coronavirus (COVID-19), all Absa branches in Kampala and Entebbe will be closed today, 31 March 2020,” the Absa bank notice read in part.

Africa Tembelea, however understands that all Absa upcountry branches will remain operational until 3:00pm today.

In the meantime, the bank reminds it’s customers that their digital channels (online banking, mobile and intelligent ATMs) are available 24/7 as well as the Agent Banking locations countrywide.

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Absa is not the only bank that has had its operations disturbed because of the president’s directives. Many other banks opened late than usual as staff struggled to find means to reach their workplaces.

Centenary bank in a statement issued at 11 am told customers that “our branches may open late due to the current lockdown”.

“We’re working on travel schedules for our staff to serve you with ease,” Centenary bank said.

On its part, Exim Bank has instituted a set of protocals which include fewer face to face meetings, working remotely, split teams and locations. The Bank urges its cutomers to also make use of their digital channels.

President Yoweri Museveni directed on Monday night for a total lockdown of the country – including that private transport, restaurants, arcades, and malls shut down for 14 days.

Banks were identified as essential services, meaning they would stay open but have to find ways to reduce staff and manage their movement.

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